The Derm & Plastic Surgery Clinic Company (hereinafter and for the sake of brevity called "Data Controller") fully recognizes the necessity of ensuring the privacy of the personal data of visitors/users of this website (hereinafter "Website") as well as their security and therefore, it takes all the necessary actions to achieve these goals. This Privacy Policy, which is an integral part of the website's Terms of Use, clearly describes the types of personal data of visitors/users that may be collected by the Company in the context of their entry into the online space. This Privacy Policy complies with the European Union Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 and Law 4624/2019 for the protection of natural persons, against the processing of personal data, also known as "General Data Protection Regulation" or "General Data Protection Regulation or GDPR".

In the event that any user does not agree with these conditions, he must not fill in the relevant requested boxes, regarding his Login and the Company's Communication with him, but make use of the other methods of communication with the Company Managers (e.g. x telephone communication with us). This Privacy Policy does not in any way cover the relationship between the users of the website and any services that are not under its control and/or ownership.

The visitor/user when entering his personal data, if he wishes, in the corresponding fields of the website where the relevant option is given (contact form, "make an appointment" field, newsletter or viber form) gives his express, clear and free consent , regarding the collection of his personal data for processing them, based on the relevant processing purposes, which are described in detail in the Company's Privacy Policy, in the context of using and exploiting the functions of the website.

 

PERSONAL USER DATA

The visitor/user can visit the website maintained and managed by the Company, without revealing his identity and without providing any personal information. In specific areas of the website, he will be able to enter, if and when he wishes, the respective requested personal data, on the one hand in the case that he wishes to communicate with the Company, by filling in the relevant Contact Form and on the other hand in the "Make an Appointment" field, if wishes to schedule a service of the Company. At the same time, in case he expressly agrees to this, he can fill in his e-mail address (e-mail) in the special newsletter field and his mobile phone (for Viber use) in order to receive news and updates from the Company.

In the context of using the website, the Company may legally collect personal data for its users, which fall under the following  κατηγορίες:

Personal data which the user (natural person) is required to fill in when completing the Contact Form, in order to contact the Company. In particular, to complete the above contact form, the following personal data are required: Name (mandatory), telephone (mandatory), email/e-mail address (mandatory) and any data that the user includes in the message he/she will send to contact link.

Personal data which the visitor/user is asked to fill in the relevant fields in order to schedule an appointment with the company in the "Make Appointment" field. Specifically, when completing the relevant fields of the request submission, the visitor/user enters the following data: Name, e-mail, contact phone number and any data that the user includes in the box (Your message).

Personal data, such as the e-mail address and contact phone number (with Viber), which the visitor/user is asked to fill in, in order to receive informative emails and messages about the latest news and offers of the Company to his personal e-mail address and mobile phone of.

Personal data which the visitor/user is asked to fill in the relevant fields, after connecting to the website, using an e-mail address and password created by the user either after connecting through a personal Facebook account or through a Google account. By connecting in one of the above ways, the user obtains a personal account on the website and can now schedule an appointment with the Company through this account.

In order to make an appointment, you are asked to fill in personal data such as name (mandatory), contact phone number (mandatory), date of birth (mandatory) and whether you are young or not a patient (mandatory) as well as any personal data related to bank debit/credit cards, in the context of electronic payment of the services chosen by the user. In particular, the user is asked to choose between the following payment methods, i.e. Credit/Debit Card, Payment by Bank Deposit.

The Company also uses Google's service, "Google Analytics" in order to collect additional information about the user's behavior within its software, such as the time spent on it and its various functions, as well as the recording of the use of certain of these, information however that does not constitute personal data of the users of the application in accordance with the current legislation on personal data.

 

WEBSITE NAVIGATION – COOKIES

Your navigation on our website does not require your registration, in which case your direct provision of your personal data or other information concerning you is not required. However, during your navigation on www.dermplasticclinic.gr and your transaction with us through our services, personal data and other information about you are collected through our own Cookies (First Party Cookies) or third parties with whom we cooperate (Third Party Cookies ).

Cookies are small text files that are installed on your computer or electronic device temporarily and transmitted to our server when you visit our website, through the browser you use. No Cookies file collects information and does not gain knowledge of any document or file from your computer.

The information collected by Cookies for the above purposes may include the type of browser you use, the type of computer, its operating system, internet service providers, the sites you visit and about links to third-party websites that you may choose through our Website, the products and advertisements you see, your device's IP address and general demographic information about you such as gender, age, place of residence.

In addition, they are used by us for advertising and promotion purposes, statistical purposes, for market research purposes in order to optimize our products and services, to measure the effectiveness of the website, to improve and upgrade its content, to adapt it to demand and to the needs of the Users.

By browsing our website you consent to the processing of information collected about you through the use of Cookies. You can always edit your preferences through the special settings of our website for Cookies, however some features of our website may not work fully.

 

USE OF PERSONAL DATA

The Company is responsible for the protection of the personal data it collects through the website, as well as for informing all its involved personnel about the Privacy Policy.

The Company guarantees that all of its staff, as well as all of its member-partners, will faithfully apply this Privacy Policy and will comply with the current legislation on the protection of personal data.

Specifically, the Company keeps a record of the above-mentioned personal data of the users, in accordance with the requirements of the new General Regulation on the Protection of Personal Data (EU 2016/679, GDPR) and Law 4624/2019. The Data of the visitor/user of the website registered in the Company Archive are those declared by the user himself (Subject) and with his express consent, when registering in the relevant fields of the Website, in accordance with the following.

The registration of the requested personal data by the users is done voluntarily and the personal data collected by the Company is related to the purposes of determining their identity, for communicating with them and interacting with them, based on the particular needs of each user in the context scheduling a medical appointment, or sending them informative newsletters.

The Company undertakes not to process, publish or transmit the personal data of visitors/users which it legally collects in any other way or for any other purpose.

 

RIGHTS OF USERS

Providing the above information is optional, as you are invited to disclose it only if you wish to contact the Company, receive informative newsletters or schedule a medical appointment. Failure to provide data and/or refusal to consent to the terms of data processing results in the impossibility of collecting your data and carrying out the processing to achieve the aforementioned objectives.

The user retains his rights:

a) to receive a written answer to their question to the Company, if personal data concerning them is or has been the subject of processing,

b) to be informed again without delay and in an understandable and clear manner, about all the data concerning him, their origin, the purposes of the processing, the recipients or categories of recipients, the progress of the processing for the period of time from the previous updating or informing them as well as the logic of the automated processing,

c) to request the correction, deletion or blocking (blocking) of data whose processing is not in accordance with the provisions of the new Regulation for the Protection of Personal Data (GDPR), in particular due to the incomplete or inaccurate nature of the data and the notification to third parties of the above correction, deletion or blocking if this is not impossible or does not require disproportionate efforts or if the reason for processing the data is missing or the subjects withdraw their consent (in case this is necessary) or when the data were submitted to illegal processing etc. subjects have the right to request the deletion of data,

d) to object at any time to the Data Controller for the processing of data concerning him, to submit a request to limit the processing, to know the identity of the data controllers.

e) to submit a complaint in case of unfair processing of his personal data to the competent supervisory authority,

f) to request the portability of his personal data as defined in the provisions of the Regulation on the Protection of Personal Data (GDPR)(EU) 2016/679.

 

INFORMATION WE SHARE

The Company does not trade, share, share, transmit or distribute, in any way, the personal data of users to third parties, outside the Company. Transmission of personal data to third parties is exceptionally permitted only when required by law or following a judicial or prosecutorial order.

 

PROCESSING DURATION

Personal data collected from users will be stored and retained by the Company for as long as necessary to complete the purpose for which it was collected, unless the law requires us to retain it for a longer period (e.g. tax documents of the provision of the services to you). For example, medical records, by law, must be kept for ten (10) to twenty (20) years from each patient's last visit.

 

EXEMPTION PROCEDURE

The user reserves the right to request the Company to delete all the information it holds about him, by communicating his request to the following email address info@dermplasticclinic.com

Finally, the user can opt out of the collection of Google Cookies data by modifying their personal settings in Google's Ads Settings.

 

CONTACT US

In case you want any clarification or information regarding the terms of this Privacy Policy or you have any disagreement, reservation or question, you can contact the Data Protection Officer of our Clinics at tel. 210 6444299   or by sending an e-mail message to info@dermplasticclinic.com

 

CHANGES TO THE PRIVACY POLICY

This privacy policy may change from time to time, in accordance with legislation or industry developments, without prior notice. That is why we invite you to check this page regularly.